Your landlord sent you a link. Here is what it is.
TenantBinder is where the lease for the place you are renting is written, agreed on and signed. You have been added to one. Nothing to install, nothing to pay, and no password to invent.
The most important thing on this page
Keep the whole link. It looks like this:
https://tenantbinder.com/invite/TB-4B4T-AZK#a-long-string-of-characters
That part after the # is a key. It never reaches our servers — it stays in your browser — and it is half of what unlocks the documents on your agreement. Copy the link rather than retyping it and everything opens straight away.
Some chat apps shorten a link at the #. If the page tells you the documents are locked, that is all it means: ask your landlord to send the link again, which is one tap in their app.
What happens when you open it
Give your name
The one your landlord put on the lease. It has to match what they wrote, because that is who the agreement is with.
Confirm a code
Six digits, sent to the email address your landlord listed you under. You never type your own address — the address is already on the lease.
You are in
The lease, the terms, the documents and the rent schedule. In your browser, or in the app if you would rather.
What you can do
- Read every term
The same grid of terms your landlord filled in, plus the lease document itself. Nothing is summarised at you.
- Ask for changes, in your own words
Say what you want different. Your landlord either changes it or declines, and either way the request stays on the record. Nothing goes out for signature until every tenant has agreed.
- Ask them for a document
Requests go both ways. If you need something from your landlord, ask for it here rather than in a chat thread you will lose.
- Sign, properly
A code by email and one by text, then your signature drawn with a finger. You get the finished lease and the certificate that proves how it was signed. How that is proved
- Mark rent as paid
Once the lease is signed, the rent schedule appears. You mark a period paid; your landlord confirms it. TenantBinder never takes the money — it only keeps the record.
- Keep the paperwork
Move-in photos, meter readings, the deposit receipt, notices, repair records — in one place both of you can reach, for the life of the tenancy.
Questions people actually ask
Does this cost me anything?
No. Not now, not later. Every part of this that a tenant does is free, for as long as the tenancy runs, and you will never be shown a price. The paid part belongs to the landlord's side.
Do I have to install an app?
No. Reading the lease, asking for changes, approving it, signing it and marking rent all work in a browser, in full. There is an app for iPhone and Android as well, if you would rather have one.
I lost the link. What now?
Ask your landlord to send it again — it is one tap in their app, and the new link works straight away. The link is what proves you are the person the lease was written for, and part of it is a key we do not hold, which is what keeps your documents yours.
My name is spelled wrong.
Ask your landlord to fix it before you join. The name on the invitation has to match the name on the lease, because that name is what will appear on your signature.
Can I refuse to sign?
Yes. You can ask for changes instead, as many times as it takes, and you can decline to sign and say why. Nothing is signed on your behalf and nothing moves forward without you.
Who can see my documents?
The people on the agreement. Files are encrypted before they are stored, with a key we never hold both halves of — part of it lives in your invite link. More about that
Have your link handy?
Open it and it will take you straight in. If you have already joined once, the portal is where you pick up.